Role:-Operations Manager (NDT/Technical Services)
Location: -Deeside- Full time onsite
Salary:-Competitive (DOE)
Type:-Full time, Permanent
Hours:-08.00-16:30 or 9-5pm
Benefits: -23 days holiday plus bank holidays, death in service insurance, employee benefits platform including access to medicash vouchers & Pension
Russell Taylor Group are looking for an experienced Operations Manager to oversee the day-to-day operations of a technical services business within the NDT sector. This hands-on role focuses on managing operational staff, improving systems and processes, maintaining quality and compliance standards, and supporting business growth. Working closely with senior management, the Technical Manager, and the Quality team, you will ensure efficient service delivery, strong customer relationships, and ongoing compliance with industry accreditations.
Key Responsibilities
Manage daily operations, including first-line management of operational and technical NDT staff.
Provide operational and technical support across the business as required.
Ensure high levels of customer service and take ownership of operational issues.
Develop and improve systems, processes, and capabilities to drive efficiency and value for money.
Liaise with clients to maintain strong relationships and provide technical confidence.
Coordinate operational activities and lead ...