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Group charter management assistant

Horsham
Ocean Independence
Manager
Posted: 12h ago
Offer description

Company Description

Ocean Independence is a global leader in superyacht brokerage and ownership services, offering expertise in yacht acquisition, charter, construction, and management. We are dedicated to delivering seamless and secure experiences by providing tailored solutions, market intelligence, and professional guidance to meet our clients' unique needs. As one of the largest independent yacht brokerages, we combine international reach with personalized service to ensure exceptional results. With a global presence, including our headquarters in Switzerland and offices worldwide, we prioritize providing both local insight and world-class expertise to ensure privacy, confidence, and professional excellence for our clients.


Essential skills:

* Proven administration skills.
* Confident telephone manner.
* Confident working with different nationalities.
* Ability to work well under pressure at times.
* Proactive individual with the ability to use their own initiative.
* Strong numeracy and literacy skills.
* Sailing/marine background an advantage.
* Precise and solution-oriented way of working, with attention to detail essential
* Hands-on mentality, loyalty and reliability
* Very good written and spoken English skills
* French, Spanish or Italian as an additional language preferred
* Team-player mentality



Main responsibilities:

* Provide general assistance to the Charter Managers in our offices across Europe.
* Assist with travel arrangements and diary management.
* Maintain data on the company CRM on behalf of the and Charter Managers, including enquiry logs, yacht reviews, address records, yacht data records etc.
* Prepare charter marketing documents for CA yachts as requested, including industry charter announcements, PDF photo brochures, show specifications, crew profiles, menus, itineraries etc.
* Maintain yacht document files for CA yachts as directed by the Charter Fleet Manager and Charter Managers.
* Assist in replying quickly to enquires for CA yachts as requested by the Chater Managers, including any details of delivery/redelivery fees etc.
* Process and monitor charter payments using the company CRM and in communication with the Finance Team.
* Assist in promoting CA yachts for yacht shows and participate in the organisation and administration of yacht shows, and when requested, attend yacht shows or events.
* When requested, support the Market Intelligence and Marketing Support Team with updates to the company CRM.
* Support the UK Group Director with any specific office duties, such as dealing with outgoing & incoming mail, couriers, telephone communications, meet and greet visitors etc.


What we offer:

* A great, dynamic, and committed team with family spirit
* The love for yachting is at the heart of everything we do
* An international and innovative work environment
* Modern and centrally located offices worldwide
* Attractive employment conditions


Our vision is to be the global yachting company that is most recognized for its in-depth understanding of the industry and for providing easy access to sustainable, high-end custom solutions for our clientele.


Should you be interested in the Group Charter Management Assistant position and in joining our Company, please send your cover letter and CV to. Start date: asap.

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