We’d love to hear from you if you’re: focused on giving great service to everyone you meet confident speaking with visitors and solving problems a team player, but also happy to work on your own initiative well-organised, adaptable, and flexible to work across different sites willing to learn new skills and work towards shared goalsService Team MemberBarrington Court is situated on the edge of Barrington village in South Somerset. It was the first estate and manor house that the National Trust acquired in 1907. The property has 2 manor houses, formal gardens inspired by Gertrude Jekyll, kitchen garden, lawns, avenues, orchards, arboretum, large book barn, shop, independent trading artisan workshops and café.The 16th Century Tudor Court House is currently closed to visitors for the Barrington Court Revival Project. The 17th Century Strode House is open to visitors on the ground floor.The property is currently open 7 days a week from mid-February until the end of October and open weekends only from November to mid-February.Investing in you, we want you to learn, discover and develop your career. And we’ll do everything we can to offer you the training and support that you need to achieve your goals. We’ll work with you to plan your development in a way that’s right for your needs.For more information about our property please visit www.nationaltrust.org.uk/barrington-court Reporting to the Senior Visitor Experience Officer, you will be part of an enthusiastic, supportive team working at Barrington Court. The role of Service Team Member is varied and requires adaptability as no day will be the same and you will be required to work flexibly. The role will be based mainly outdoors and will involve at times some lifting and handling. You will be directly involved in maintaining high presentation standards by cleaning and clearing visitor areas. You will assist other onsite teams when needed, this will include; welcome visitors at the reception, providing information for their visit, sharing knowledge about the site and the National Trust, talk about membership, and selling it, serve and sell refreshments in the tea room, supporting in the National Trust shop, support with the setup of visitor trails, sorting books for the book barn, supporting the garden team with watering. The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. Closing Date: 4th January 2026To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 168931IRC168931IlminsterPermanent p/t (585 hrs py)Ends: Jan 4th Important notice In line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancyBeing a Service Team Member for the National Trust is all about flexibility and offering support to the wider team where it is needed and connecting with visitors, inspiring them, and making sure they have the best possible day when they come to visit. If you love working with all kinds of people, and you’re excited by the Trust’s cause – to protect and care for places so that people and nature can thrive – then this could be the job for you.Salary: £12.75 per hourHours: 585 hours, worked on a rota throughout the year. The role will require weekday, weekend, bank holiday and some out of season availability. Hours worked each month may vary due to seasonal demand however, the salary is paid in 12 equal payments throughout the year.Contract: Permanent For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.Barrington Court, Barrington, Ilminster, TA19 0NQCompliance.Eligibility to Work in the UK12.75 per hour