Salary: £28,000 - 32,000 per year Requirements: Previous IT 1st or 2nd line support experience in a commercial business environment Some experience in Microsoft Windows 10 / Windows 11 Some experience in Microsoft Windows Server 2016/2019/2022 Some experience in virtualization (preferably Microsoft Hyper-V) Some experience in Microsoft Exchange Online Some experience in Microsoft Office 365 Some experience in Microsoft Active Directory Knowledge of IP networks, switches & cabling Familiarity with backup systems Skills in PC troubleshooting and repair Excellent organisational and time management skills Strong attention to detail Effective problem-solving skills Ability to work independently Initiative and enthusiasm Integrity Responsibilities: Support, monitor and fix existing IT infrastructure Work on new systems and upgrade projects Conduct cyber and information security activities Check and monitor daily backups Manage email systems monitoring Install software patches for desktop, server, and applications Import data into the database for development and testing teams Provide support to end users, including remote office and home workers Create and delete accounts for joiners and leavers Install software on servers, desktops, and laptops Order hardware and software Liaise with suppliers for warranty repairs Technologies: Active Directory Hardware Hyper-V Support Office 365 Security Windows More: We are a leading global financial software company based in Horsham, offering a salary of up to £32K plus benefits. Our team is undergoing numerous new projects and IT system upgrades, making this an excellent opportunity for ambitious individuals eager to learn new skills and advance their careers. We provide extensive training in Cyber Security and Information Security, alongside a supportive team environment that promotes career growth and development. last updated 5 week of 2026