About the job.
National Highways have an excellent opportunity for a Network Planner - Resilience to join our team in the Midlands region. The Network Planner will focus on planning for events that potentially affect the strategic road network, plus winter delivery and planning. The Network Planner will also work closely with various stakeholders, including emergency services, and attending local resilience forums.
* Undertake the development of regional resilience and contingency plans, such as winter, severe weather, and emergency plans, ensuring they adopt best practice, intelligence insights and associated updates and changes and their effectives for all stakeholders as appropriate.
* Proactively liaise with regional Operations colleagues (e.g. Service Delivery and Scheme Delivery) and wider internal and external stakeholders to optimise network availability and minimise the impact of planned and unplanned events on customers.
* When required deliver timely and accurate engagement, communications and updates to senior managers and stakeholders on a broad range of issues including winter, resilience and emergency planning topics, including preparation of management reports, debriefs and lessons learnt.
* Ensure that any relevant information, documents, materials, service delivery manuals, requirements and guidance are kept up to date and accessible to the wider regional teams.
* Take responsibility for the health and safety of the wider teams and yourself by challenging, reporting, and acting on any unsafe activities or conditions.
About you.
* Experience of winter or emergency / contingency planning
* Understanding of customer satisfaction drivers
* Knowledge of health and safety in its entirety
* Experience in highway maintenance activities.
* Experience in producing operational orders for planned events
About us.
Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership.
Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads.
We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys.
External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy.
We are committed to creating a diverse environment and welcome applicants from all backgrounds.
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