This is a fantastic opportunity to apply your people management skills and passion for customer service to help us deliver first-class service to match our joyful and enriching creative experiences. Salary: £29,560 per annum Working hours: 40 per week, usually Monday to Friday, with flexibility to work some evenings and Saturdays
- A proven track record of excellent customer service - preferably within an arts or leisure environment
- Strong and proven line management skills, including the ability to motivate a team working shift patterns, preparing rotas and managing workloads
- Ability to drive ticket sales and maximise income
- Experience of using Spektrix or a similar ticketing system
- Strong planning, project management, time management and administration skills
- Strong written and verbal communication skills, including experience of collaborating with internal teams and external partners
- IT skills, including Microsoft Excel, Word and Outlook
- Ability to remain calm while working under pressure
- Ability to work as part of and lead a team
- Flexibility to work evenings and weekends
- A genuine interest and understanding of the overall work of Wiltshire Creative
