M-KOPA is seeking a Senior CRM Manager to join their growing Product Growth team. In this role, you will design and scale retention and upsell infrastructure across multiple African markets. Your focus will be on building customer journeys that drive retention and customer lifetime value.
This position requires a hands-on approach with CRM platforms, analytical abilities, and a solid background in MVNO environments. You will be part of a mission that empowers financial inclusion across Africa.
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