Connecting and Protecting People, Microwave Products Group (MPG)
Microwave Products Group (MPG) is a leading global provider of mission‑critical engineered electronic components and subsystems comprised of five business units in six manufacturing locations. Our brand names are recognized globally including: BSC Filters, York, UK; Criteria Labs, Austin, TX; Dow-Key Microwave, Ventura, CA; Pole/Zero, West Chester, OH; Espy, Austin, TX; and K&L Microwave, Salisbury, Maryland and Dominican Republic.
Our expertise is the design and manufacture of communications‑based specialty products – engineered components and subsystems – for demanding military, space, commercial aerospace/industrial, and telecom infrastructure applications where function and reliability are crucial.
BSC FILTERS: WHO WE ARE
BSC specializes in the global design and manufacture of custom RF and Microwave Solutions. Utilising core and advanced filter technologies as well as their integration in higher level sub‑assemblies for the latest rf and microwave products to connect and protect people in defence, communications, aerospace and space. Microwave Products Group | BSC Filters (mpgdover.com)
OPPORTUNITY
We’re looking to recruit a new team member to our SALES TEAM in the role of SALES ADMINISTRATOR. This is for a fixed term expected to be until January 2027.
Working alongside the entire Sales team and often the first point of contact for our external customers, you’ll be completing a range of duties to ensure that first class customer service is delivered.
Based within the factory, every day will be busy and different, and your responsibilities include:
* Confirm customer needs (including application, quantities, specification and timescale) to process customer quotes and convert to orders.
* Provide first‑line customer support to phone and email queries.
* Log enquiries into our in‑house sales system.
* Produce quotations from the in‑house systems.
* Improve quote to purchase order conversion rates following up issued quotations.
* Log customer purchase orders into the in‑house sales system.
To be successful, you’ll ideally have:
* A passion for accurate, timely administration and associated word, excel and data input skills.
* Have worked in a customer focussed, goal orientated environment, ideally in engineering or manufacturing.
* Be confident to speak by phone, in person and writing to internal and external customers, developing and maintaining positive working relationships.
* Have excellent personal organisation and time management skills.
This is a full‑time fixed term role, working Monday – Friday. You must have a right to work in the UK and be a UK or NATO national.
Work Arrangement: Onsite
All qualified applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information or any other factors prohibited by law.
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