Customer Account Manager (Customer Services) Location: South East London Salary: £25,000 - £30,000 (depending on experience) About the Role We are hiring a a vibrant and upbeat Customer Account Manager to join our busy team in Woolwich. This is a fantastic opportunity for someone who thrives in a fast-paced sales office and enjoys delivering outstanding customer service. You will play a key role in supporting the sales team, managing client relationships, and ensuring orders are processed efficiently and accurately. Key Responsibilities Taking customer orders over the phone in a professional and friendly manner Managing multiple inboxes and responding to customer enquiries promptly Building and maintaining strong relationships with clients Processing orders accurately and efficiently Supporting the sales team with administrative and customer service tasks Handling queries, resolving issues, and ensuring a high level of customer satisfaction Working collaboratively in a busy, target-driven environment About You Previous experience in a customer service or account management role Experience working in a fast-paced sales office environment Confident handling inbound calls and managing multiple email inboxes Highly organised with excellent attention to detail Strong communication skills - both written and verbal A vibrant, positive, and upbeat personality A proactive team player who can support sales colleagues effectively What We Offer Competitive salary (£25,000 - £30,000 DOE) Supportive and energetic team environment Opportunity to grow within a thriving business Full-time, office-based role in South East London Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.