We are seeking a Control Competency Manager to lead the governance, consistency, and continuous improvement of our Control Competency Management System (CMS).
This is a critical role responsible for ensuring our Controllers achieve and maintain the competency standards required to safely and effectively manage our railway operation. Through training, assessment, coaching, and continuous development, you will help create a highly capable Control team that delivers safe, consistent, customer-focused decision-making.
What You'll Be Doing
* Lead the management, assessment, and competency assurance of all Control functions across Avanti West Coast.
* Coordinate assessment schedules and deliver competency assessments in line with the planned Competency Management System.
* Act as the Internal Quality Assurer (IQA) for Control, overseeing a team of assessors and ensuring assessment consistency, quality, and compliance.
* Conduct regular verification activities to maintain assessment standards and continuous improvement.
* Ensure all services are operated safely and in full compliance with applicable legislation, safety standards, company policies, and procedures.
* Identify and develop learning opportunities that enhance the Control Competency Management System and competency standards.
* Work closely with the Operations Standards Manager to develop underpinning documentation, competency frameworks, and assessor standardisation programmes.
At Avanti West Coast, we believe our strength comes from the unique perspectives, experiences and backgrounds of our people. We are proud to build a workplace where diversity is embraced, and everyone is supported to thrive.
We welcome individuals of all races, religions, ages, genders, gender identities, sexual orientations and abilities. Our goal is to reflect the communities we serve and create an environment where everyone feels valued and heard.
When you join Avanti West Coast, you become part of a close-knit team that encourages authenticity. We want you to bring your whole self to work. No need to change who you are to fit in. Your individuality is what makes us better.
We celebrate it, we respect it and we put it to great use.
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