Role Summary
The Commercial Enablement Manager is responsible for two main areas: (1) acting as the go‑to expert for Salesforce.com and other commercial tools for EMEA, providing day‑to‑day support and organizing training programs for new Sales hires; and (2) serving as a trusted business partner to Sales—answering requests, helping them overcome operational challenges, and navigating commercial processes.
Responsibilities
* Serve as the EMEA subject matter expert for Salesforce.com and related commercial tools, ensuring effective usage, issue resolution, and continuous process improvement.
* Provide day‑to‑day support to Sales by managing cases, troubleshooting data and process issues, and driving improvements in data quality and workflows.
* Design and deliver onboarding and ongoing training programs to ensure Sales teams are highly proficient in Salesforce, reporting, dashboards, and core commercial processes.
* Act as the key interface between Sales, IT, and global systems teams to scale issues, test enhancements, support releases, and translate business needs into system improvements.
* Partner closely with Sales to identify inefficiencies, address performance gaps, and recommend tool, process, and reporting optimizations that maximize selling time and effectiveness.
Qualifications
* Bachelor's Degree in Life Science, Economics or Business Administration.
* Minimum of 2+ years of experience in commercial‑related disciplines such as marketing, commercial operations, or sales in a B2B environment.
* Customer‑oriented with strong problem‑solving skills for prompt issue resolution.
* Strong interest in tools and systems; previous experience with Salesforce.com and Qlik.
* Proven ability to deliver engaging and effective training (virtual and/or in‑person).
* Experience in Territory Management is a plus.
Travel & Environment
* Onsite.
* Limited travel as required.
Benefits
Cytiva offers a broad array of comprehensive, competitive benefit programs that add value to our employees, including health care and paid time off. For full details, visit the Danaher benefits information.
Join our winning team today. Together, we accelerate the real‑life impact of tomorrow’s science and technology. We partner with customers worldwide to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
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