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Complex needs support worker - housing

Watford
Homeless Link
Support worker
Posted: 1 October
Offer description

Overview

Within our Intensive service at Brindle Court, 6-8 hours of support per person is delivered on a person-centred and individual needs basis, utilising a dynamic and innovative multi-agency, and positive value-based culture and shared goals approach. Residents will be supported to identify and focus on realistic and achievable short, medium and long-term goals using the Outcome Star. At Brindle Court a team of 4 Complex Needs Workers provide support to 40 individuals (caseload of 10 per support worker), placed in the accommodation by Watford Borough Council - under TA placements.


Responsibilities

Support the delivery of person-centred care within the Intensive service framework, contributing to a positive value-based culture and shared goals approach. Assist residents to develop and work towards realistic short-, medium-, and long-term goals using the Outcome Star. Collaborate with a multi-agency team to meet identified needs and support residents in achieving outcomes aligned with service objectives.


Qualifications

* Substantial knowledge and experience of working within the Housing / Support arena within a comparable or similar sector
* An understanding of complex needs and therapeutic approaches to support the residents in addressing their needs and informing change
* An in-depth understanding of childhood trauma and its impact on mental wellbeing and be able to deliver the appropriate information, intervention, advice guidance
* Qualification in a related field (eg housing, social care)
* Knowledge of statutory & non-statutory provisions for the client group
* A developed understanding of therapeutic practice with adults with complex needs
* Experience in mental health, alcohol and substance misuse issues

If you feel that you have the necessary skills and expertise to foster a culture of excellent customer service, genuine care for residents, and a strong sense of team spirit, and if you can lead, inspire and motivate a team, then we would welcome your application!


Shift pattern

Hours are worked seven days per week and including one Saturday in four. Total 37.5 hours per week.
Week 1: Early shift 8am - 4pm / Week 2: Late shift 12pm - 8pm.


Benefits

While public transport links to our location are limited, we offer free on-site parking for all staff who drive, making commuting by car a convenient option.

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