Salary: £35,000 - 75,000 per year Requirements: Basic understanding of IT operations in large organizations. General technical aptitude with interest in hardware and data-centre environments. Basic knowledge of server hardware and peripherals. Familiarity with Microsoft Windows, MS Office, and general PC hardware. Basic networking knowledge (cables, ports, link lights, connectivity checks). High level of reliability, responsibility, and professional integrity. Strong attention to detail and ability to follow procedures precisely. Calm, flexible approach when dealing with unexpected issues. Excellent communication skills, both written and verbal. Customer-focused and able to manage expectations effectively. Fluency in English and the local language (spoken and written). Previous data-centre operations experience (preferred but not required). Familiarity with data-centre processes, security protocols, and workflows (preferred but not required). Technical certifications (e.g., CompTIA A, N, hardware or vendor certifications) (preferred but not required). A technical degree or relevant vocational qualification (preferred but not required). Responsibilities: Visually inspect equipment status indicators (LEDs) and report findings to customers. Perform power-cycles and physical resets based on detailed written instructions. Verify power and cabling connectivity, ensuring all cables are correctly seated. Test cable paths according to provided standards and procedures. Connect crash carts (KVM) to assist with diagnosing failed reboots or hardware issues. Insert or mount physical media to support system builds or troubleshooting. Activate hardware controls as requested by customers. Replace hot-swappable components as guided by written intervention plans. Technologies: Hardware Support KVM Security Windows More: We are looking for a dependable, detail-focused Hands & Eyes Technician to provide on-site, first-line support for customer equipment at our high-security enterprise-grade data centre located in Warton, Preston. This role offers hands-on technical exposure with training provided for specialized equipment, and it values precision, reliability, and continuous learning. You will be part of a vital team dedicated to keeping critical systems running, and there may be an expectation to travel to Barrow in Furness to attend workshops occasionally. last updated 14 week of 2026