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Operations manager

Blackburn
Asylum & Refugee Community (ARC) Blackburn
Operations manager
Posted: 5h ago
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Join to apply for the Operations Manager role at Asylum & Refugee Community (ARC) Blackburn

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Join to apply for the Operations Manager role at Asylum & Refugee Community (ARC) Blackburn

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Join ARC Blackburn as our new Operations Manager and help lead acharity supporting people seeking asylum and refuge. This is your chance to combine hands-on leadership with a deep commitment to social justice in a frontline, community-led environment.

We’re looking for an experienced, compassionate, and highly organised Operations Manager to oversee the daily operations of ARC Blackburn and support the delivery of high-quality, person-centred services. You’ll lead our staff team, manage our internal systems, and ensure our services run smoothly, safely, and in line with our values.

ARC Blackburn has been a trusted source of support for people seeking sanctuary since 2004. Based in the heart of Blackburn, we provide casework support, social activities, English classes, volunteering opportunities, and advocacy – with a strong emphasis on lived experience and community involvement. This is an exciting time to join us as we grow our impact and continue building a strong, inclusive organisation.

About the Role

* Position:Operations Manager
* Location:Wesley Hall, Feilden Street, Blackburn BB2 1LQ (office-based, with some travel locally)
* Contract:Fixed term – 3 years (with the potential to extend, subject to funding)
* Reports to:CEO

Key Responsibilities

* Lead ARC’s day-to-day operations and service delivery
* Line-manage the staff team and support their development
* Oversee internal systems including HR, finance, and facilities
* Ensure compliance with safeguarding, GDPR, and health & safety
* Maintain financial records, monitor budgets, and support small fundraising activities
* Collaborate with the CEO and Board of Trustees to deliver on strategic goals
* Build and maintain strong relationships with partners
* Champion equality, inclusion, and trauma-informed practices in all areas of work

Who We’re Looking For

We’re seeking someone who thrives in a people-centred, fast-paced environment and who brings both attention to detail and a genuine passion for supporting displaced communities.

How to Apply

* Via CharityJob, please send us your CV along with a short cover letter telling us why you’re interested in the role and how your experience matches what we’re looking for(maximum two A4 sides, minimum font size 11).
* Download the Recruitment Packto learn more about the role and the person specification.
* Closing date:Monday 25th August at 10:00am.
* Applications will be reviewed as received, and interviews may take place before the closing date – early applications are encouraged. As part of the first stage, we may invite applicants to a short video call to explore your experience and interest in the role (note: this does not guarantee shortlisting).


Seniority level

* Seniority level

Mid-Senior level


Employment type

* Employment type

Full-time


Job function

* Job function

Management and Manufacturing
* Industries

Non-profit Organization Management

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