Senior Business Travel Consultant - Fully Remote UK
Join our client’s team who provide Business Travel solutions to companies across the UK. They are dedicated to delivering exceptional service to their customers and are looking for a new team member to join them right away.
Senior Business Travel Consultant – What Will I be Doing?
As a Business Travel Consultant, you'll play a vital role in the team. You'll have the opportunity to work independently while collaborating closely with colleagues to ensure client satisfaction.
You will :
* Provide a personalised travel services to Business Travel Clients, meeting their unique needs.
* Assist in implementing new business ventures to expand our client base.
* Mentor and support team members, fostering professional development.
* Adhere to Service Level Agreements, delivering high-quality service consistently.
* Quote and process air fares across various markets, offering well-defined choices to clients.
* Coordinate ancillary services like hotel bookings and car hire to enhance travel experiences.
* Handle ticket reissues and refunds confidently, training others as needed.
* Manage client profiles accurately in our systems.
* Clear back-office queues promptly and assist with other tasks as required.
* Invoice hotel, car, and ancillary billbacks accurately and efficiently.
Senior Business Travel Consultant – What experience do I need ?
* It is essential that you have proven experience as a Business Travel Consultant
* 100% Proficiency in Sabre
* Excellent communication and customer service skills.
* Ability to work independently and in a team.
* Strong organisational skills and attention to detail.
* Familiarity with travel industry regulations and trends.
Senior Business Travel Consultant – What else do I need to know?
This can be either a remote role or a hybrid role at their office in Hampshire at least once a week. Good Salary plus annual bonus c£5000 pa but this could be more.
The hours are Monday to Friday 9 – 5.30.
Opportunities for professional growth. 25 days holiday This is an exciting time to join this business as they enter a new period of growth.