Job Description
We're working with a client based in The West Midlands, seeking a Labour & Performance Operations Manager. The role is reporting into an Operations Director and within the retail operations team.
The Labour & Performance Optimisation Manager is responsible for managing labour to optimize performance within stores. It's crucial in driving labour efficiencies to deliver positive returns against budget and year-over-year improvements – Owning and developing the labour model, mastering systems, evolving reporting, and working closely with the field and support functions are key for success in this role.
• This person will be a master of working across differing functions with a passion for data led decisions to guide, and influence, current and future strategy within stores
• The gate keeper of store profitability, whilst ensuring the right initiatives land at the right times to ensure full impact across the store estate
• This role is crucial in driving store efficiencies to deliver positive returns against budget and year-over-year improvements
• Own and develop the labour model, mastering systems, evolving reporting, and working closely with the field and support functions are key for success in this role
• Responsible for store workload capacity - ensuring sustainability, and profitability, when new initiatives or projects are launched &...