We are looking for an organised, enthusiastic, motivated and adaptable person to join our friendly Therapy Admin Team. This is a full-time role (37.5hrs) and will be split between North Devon District Hospital and Bideford Community Hospital sites.
You will assist the Admin Manager and fulfil all tasks associated with the smooth running of the administration departments across the integrated In-patient and Outpatient Physiotherapy and Occupational Therapy Teams, liaising with other departments as necessary.
About the Role
The role includes:
* Welcome and direct patients and visitors to the department, in a friendly and confident manner.
* Answer the telephone and advise and respond appropriately.
* Be responsible for registering new referrals, organising waiting lists and booking patient appointments under the guidance from senior clinical and admin supervisor.
* Data Inputting.
* Deal with access to records requests in a timely manner.
* Assist the Therapy Admin Manager and Service Leads with admin support as appropriate.
* Be adept at using a wide range of computer programmed and be able to type accurately.
You will be able to work as an integral part of the wider Therapy Admin Team and be willing to learn new skills. The ideal applicant will have a good standard of education with an NVQ Level 2 in Business Administration or equivalent.
Working Pattern: Monday - Friday 08.30 - 16.30
Interview Date: Wednesday 22nd October
For further information please contact: Karen Nichols, Therapy Admin Manager on 01271 313926 knichols1@nhs.net
As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential.
Salary: Band 2: £24,465 per annum pro rata
Contract Type: Permanent
Closing Date: 14 October, 2025
About Us
Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon.
We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford).
Our values are at the heart of everything we do.
Looking after you is important to us.
We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.
Benefits:
* National discount services such as the Blue Light Card and Health Service Discounts.
* Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
* Car lease schemes.
* The NHS Pension scheme (one of the most generous and comprehensive in the UK).
* Cycle to work scheme
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