Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni‑channel retailer of Sports Fashion, Outdoors and Gyms with colleagues working in stores across several retail facias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019, continuing to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry and are looking for a passionate, customer‑focused Sales Assistant to help us achieve that goal.
Role overview
We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With affluent opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.
Responsibilities
* Providing a knowledgeable and seamless customer experience for all customers that enter the store.
* Continuously maintaining clean and tidy stock standards on the shop floor for customers at all times.
* Collaborating with team members to achieve sales and KPI targets by staying knowledgeable on current trends, in‑store promotions and evolving store processes.
* Driving sales, ensuring that targets are achieved and, where possible, exceeded.
* Utilizing in‑store devices to offer customers the whole product range and providing alternatives and add‑on sales at every opportunity.
* Replenishing stock levels when needed, making sure the full‑size range is on the shop floor where possible.
* Ensuring that product is priced correctly.
* Deputizing for other staff, working within departments, or carrying out other duties as required.
* Representing JD Sports in the most professional manner.
* Conducting work in a safe and responsible manner.
Role objectives and KPI’s
* Provide exceptional service to ensure customer satisfaction and retention.
* Actively drive sales to support the store in meeting and exceeding its financial goals.
* Ensure the timely and accurate replenishment of stock on the shop floor to maintain optimal product availability.
Skills and Experience
* Positive attitude towards a fast‑paced, customer‑focused retail environment.
* Ability to view challenges as opportunities for personal and career growth.
* Confident interpersonal and communication skills, thriving in social situations through engagement with customers.
* Flexibility to work various shifts, including weekends and holidays, based on store needs.
* Experience in a retail setting is preferred but not required.
Benefits
We offer staff discounts across JD Group and other brands within the organisation, as well as personal development opportunities to learn and grow at work.
Seniority level
* Entry level
Employment type
* Temporary
Job function
* Sales and Business Development
* Retail
Referrals increase your chances of interviewing at JD Sports Fashion by 2x.
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