Supervisor - Women's Fashion Our Harrods Menswear department is looking for outgoing, creative and engaging sales associates, creating a magical, personalised experience for our customers, whilst being a leading destination for the biggest brands. Our mission is to provide an inspiring experience for all our customers. About the Role Our Sports and Outdoor sales associates will be working with a multitude of world renowned brands, whilst demonstrating our core values and striving to make anything possible for our customers. You will be responsible for providing customers with exceptional customer service within our sports and outdoor department. This includes greeting customers, offering a personalised experience, assistance in selecting the perfect products for their needs, and maintaining the stores visual standards. About You You will be confident in carrying out exceptional service, this may include assisting clients, to meet their sporting needs, styling for outdoor occasions or simply bringing the Harrods magic to Menswear. We can invest in your development to fill in some of the gaps and give you the tools needed to succeed, but you are passionate about people, Harrods, and providing world class customer service, going above and beyond to create moments of delight. You’ll also: Have a passion for delivering exceptional customer service and sports Have the ability to demonstrate product knowledge to your clients have proven experience within the lifestyle sports category You’ll be resilient, believing that anything is possible and can overcome challenges in front of you. Be collaborative in your nature, and thrive as part of a team. Enjoy the thrill of achieving sales targets About Us Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences. Our Promise to You Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. In return, you’ll enjoy a package that includes 22 days’ holiday, your birthday off, up to 33% Harrods discount (including our restaurants), access to a competitive commission scheme plus joining our generous pension scheme. Uniquely You At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional. If you want to know more about our people and our culture, search TogetherHarrods on LinkedIn, Facebook or Instagram Additional Information: Time Type: Permanent Department: Menswear (Eveline Calcasola)