KEY DUTIES AND RESPONSIBILITIES INCLUDE:
1. Actively promote a positive and collaborative workplace culture that supports the Charity’s purpose of Making Life Better and i-care values to increase morale, productivity, and performance.
2. Provide a high standard of clerical and typing support to High Life Highland managers and officers, using MS Office packages as required, including word processing, spreadsheets, and preparation of presentations.
3. Ensure filing, photocopying, faxing, routine record keeping, and statistical information are up to date.
4. Deal with enquiries, referring telephone calls to appropriate members of staff and giving information or taking messages as appropriate.
5. On a rota basis, be responsible for opening, recording, and distribution of mail, office cover, and other duties.
6. Make arrangements for meetings and events as required, including minute taking.
7. Assist with financial administration, including sourcing, ordering, and processing invoices and banking of income using the organization’s financial systems.
8. Assist with personnel administration, including maintenance of staff information, recruitment administration, absence returns, and leave recording.
9. Assist with systems administration, e.g., Duke of Edinburgh Award Scheme, High Life, Young Scot, Youth Parliament elections.
10. Assist with making staff travel arrangements and checking staff travel and subsistence claims.
11. Assist other areas/units of the Service with particular projects or in the event of holidays or sickness.
12. Distribute various materials and information throughout the Service as required.
13. Process Protection of Vulnerable Group disclosure checks for current and prospective staff and volunteers.
14. Pursue continuous professional development and contribute to the continuous improvement of Inverness Leisure and High Life Highland as a whole.
15. Attend and undertake any training online or in person.
16. Aim to reduce wastage and uphold environmental values of sustainability in all tasks.
Additional responsibilities include:
1. Assist and support other areas of High Life Highland with projects, training, or in the event of holidays or sickness, working cross-functionally across the Inverness Leisure team.
2. Undertake tasks in accordance with High Life Highland policies and procedures, including GDPR, health and safety, relevant checks, and reporting concerns to management for corrective action.
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