Role Summary
Be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison.
Rate of Pay: Competitive Salary, Generous Company Benefits, Training & Development
Contract: Permanent
Location: Manchester Deansgate
Responsibilities
As Reception Manager you and your team are the first and last person our guests see; you set the tone for the visit and ensure that everything has gone above and beyond before they leave. You will manage a small team within the property and assume some Duty Manager responsibilities throughout your week. We create memories that the guest will never forget.
Qualifications
You will have experience working in a Hotel Reception and ideally with the reservations system Opera.
Benefits & Perks
* Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
* Discounted Friends and Family Room Rate with 50% off best available rate.
* 35% off your bill when you dine in our Brasseries and Bistros
* Fully funded Apprenticeship programmes that support you in developing your career
* High Street Discounts on a range of high street shops, experiences, holidays and much more
* Cycle to work scheme – save up to 40% on a wide range of bikes
* Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
* Referral schemes that pay up to £1500 (just for getting your mates jobs!)
* A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
* We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
* We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary
* We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
* We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
* Employee Assistance Programme – free, confidential advice available 24/7 to you and your family
Probationary Benefits
* Private Medical Healthcare
* Bonus Plan based on clear and transparent KPI’s
* Critical Illness cover
* Life Assurance
Our Sustainability Goals
* 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
* We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
* We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
* Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
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