Social network you want to login/join with:
Team Leader - Victoria's Secret, Lakeside, Grays
col-narrow-left
Client:
NEXT
Location:
Grays, United Kingdom
Job Category:
Retail
-
EU work permit required:
Yes
col-narrow-right
Job Reference:
ea64a326d6de
Job Views:
4
Posted:
05.05.2025
Expiry Date:
19.06.2025
col-wide
Job Description:
About the role
As a Team Leader at Victoria’s Secret, you’ll work alongside a friendly and supportive team passionate about delivering the best customer experience.
Typical responsibilities include:
* Customer Experience: delivering exceptional service, helping customers find and purchase products
* Brand Bra Experience: providing expert advice on sizing and styles
* Visual Merchandising: owning product presentation and helping customers find what they need
* Lead by example: energizing the team, maintaining high brand standards, and ensuring personalized customer service
* Store targets: supporting achievement of KPIs, focusing on sales growth and profitability
* Store Standards: managing store cleanliness, stock, loss prevention, and safety procedures
* Store Operations: opening and closing duties, including key holder responsibilities
* Executing the new: supporting product launches, floor moves, and audits
About you
* Passion for retail: committed to creating a unique customer experience
* Love the customer: eager to develop customer service skills and product knowledge
* Relationships that count: building valued relationships with team and customers
* Collaborate with purpose: working with your team to share enthusiasm for the brand
* Team Player: flexible, supportive, fostering a positive environment
* Fast is fun: thrive in a busy environment, enjoy multitasking, problem-solving, and collaboration
#J-18808-Ljbffr