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Joining our Bank of casual staff allows you to choose shifts that are convenient to you and required by St Monica Trust.
Key Results
Summary Responsibilities
* Comply with Health and Safety regulations and legislation and report any hazardous situations.
* Provide full cleaning and meals service as required.
* Maintain stock of cleaning supplies and equipment for relevant areas.
* Respect individuals' homes, living, and working environments.
* Build trusting relationships and act professionally with all visitors.
* Assist other teams as needed, e.g., spotting and reporting resident well-being concerns.
Skills and Experience
Communication
* Write notes and messages; demonstrate numeracy, literacy, and verbal skills.
* Communicate effectively with people with different communication needs.
* Encourage and influence others.
* Follow instructions and procedures.
* Use various methods and mediums of communication.
Thinking Style
* Analyze and evaluate information.
* Adapt style and approach to the situation or task.
* Anticipate issues and troubleshoot.
* Refer decisions to line managers when appropriate.
* Identify and suggest learning and development needs for colleagues.
* Propose new ways of working to improve efficiency.
Well-being and Values
* Show interest, care, and attention.
* Create a positive impression.
* Ensure residents' safety, security, and well-being.
* Be reliable, professional, and dependable.
* Respond promptly to health or well-being issues of residents or colleagues, referring to managers as needed.
* Contribute to a safe and secure environment by reporting faults or hazards.
Working with Others
* Work effectively as part of a team.
* Build trusting relationships with team members, residents, and their families and friends.
* Be prepared for challenging, physical, or emotional situations.
Other Skills and Qualifications
* Experience in general cleaning and knowledge of cleaning techniques.
* Knowledge of basic health and safety.
* Experience in catering work.
* Knowledge of food hygiene practices.
* Basic hygiene practices, including food hygiene.
* Experience working in a care or dementia care setting.
Additional Information
* Adhere to St Monica Trust's Equality, Diversity, and Inclusion Policy.
* This role profile outlines principal responsibilities but does not include all duties.
* This post is exempt from the Rehabilitation of Offenders Act 1974; all criminal convictions must be disclosed during application.
The Role
As a Housekeeper, supporting residents is highly rewarding. Responsibilities include cleaning residents' rooms, communal and dining areas, and assisting with food. You should be practical, quick-thinking, and responsive.
Training and Development
Experience working with older people or those with dementia is desirable but not essential. Full training will be provided for those interested in progressing.
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