The Role
We are looking for an enthusiastic and motivated Unlicensed Medicines Sales Administrator to join our unlicensed medicines team. You will be responsible for managing customer orders and enquiries and ensuring compliance with regulatory requirements. You will also have the opportunity to learn about our products and services and contribute to our business growth and customer satisfaction.
Key Responsibilities
* Process customer orders and invoices for unlicensed medicines in a timely and accurate manner.
* Handle customer enquiries and complaints via phone, email, and online platforms.
* Maintain and update customer records and databases.
* Ensure compliance with relevant legislation, regulations, and guidelines for unlicensed medicines.
* Coordinate with internal departments and external suppliers to ensure smooth delivery of products and services.
* Work well as part of a busy team and build relationships with customers.
* Keep up to date with industry trends and best practices.
Skills and Attributes Required
* Experience in customer service, preferably in the pharmaceutical industry.
* Excellent communication and interpersonal skills, both written and verbal.
* Strong organizational and time management skills, with the ability to prioritize and multitask.
* High attention to detail and accuracy, with the ability to work under pressure and meet deadlines.
* Proficient in Microsoft Office applications, such as Word, Excel, and PowerPoint.
* A positive and proactive attitude, with the ability to work independently and as part of a team.
Benefits of Working with Us
Joining the Target Healthcare Group means being part of an inspired, enthusiastic team committed to our vision and values. We believe in cultivating a nurturing, dynamic workplace culture.
Other benefits include:
* Active Social and charity committee
* Cycle to Work Scheme
* Electric Vehicle Scheme
* Eye Care Vouchers
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