Software Developer, Customer Relationship Management
Stoke-on-Trent Technology
As a Software Developer, you will be passionate about joining our dedicated Customer Relationship Management (CRM) team as we expand our engagement platform.
Full-time
Closes 22/04/2026
Within the CRM team, you will be developing, enhancing and supporting the Company’s customer engagement platform which deals with the various customer communication channels.
CRM operates as a backend team who are in the process of expanding the product offering to the Business whilst maintainingand supporting software that drives commercial and compliant business solutions.
You will play a vital role in supporting the platform and its users, performing root cause analysis, troubleshooting and monitoring the engineering teams’ array of infrastructure.
You will have a strong foundation in software delivery and keen technical acumen, along with a genuine passion for software development. You will be an essential part of our team’s success. Your eagerness to learn and explore new skills will enhance your capabilities and contribute to the team's growth.
This role is eligible for inclusion in the Company’s hybrid working from home policy.
Preferred Skills and Experience
Commercial experience within Cloud based development.
Experience in SQL, .Net or Golang, or alternative technologies.
Ability to clearly communicate technical matters to stakeholders across different areas of the Business.
Experience with software development methodologies and best practices.
Understanding of the development of automation and developer tooling such as Continuous Build and CI systems.
Bachelor’s degree in Computer Science or a relevant discipline, or relevant professional experience.
What you will be doing
Supporting the testing team during testing phases of projects.
Developing highly efficient, robust and quality code for scalable enterprise level solutions.
Maintaining clean coding practices.
Identifying technical areas of improvement.
Supporting Software Product Owners.
Contributing to solution proposals.
Creating work effort estimates as required.
Maintaining and enhancing the existing code base.
Bonus
Eye care and Flu Vaccinations
Life Assurance
Life at bet365
We are a unique global operator with passion and drive to be the best in the industry. Our values form the foundation of culture and shape the unique way that we work. People are our superpower and we support you to be the best you can be.
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