Overview
Join to apply for the Business Administrator Apprentice role at Ixion (part of Shaw Trust)
We have an exciting opportunity waiting for you. Join our vibrant and growing team and dive into the world of customer service, office operations, and logistics. We’re now looking for an apprentice to join our office team. You will be answering calls, ordering supplies, dealing with courier deliveries, talking to clients and suppliers.
Responsibilities
* Engage with Customers: Answer enquiries and provide exceptional customer service through phone and email interactions
* Sales Support: Assist in sales efforts by generating quotations, processing payments, and promoting products and services
* Problem Solver: Handle customer complaints with a positive attitude, ensuring every concern is addressed effectively
* Logistical Coordination: Coordinate orders, track deliveries, and communicate timely updates to customers
* Data Management: Input and manage customer information accurately in our computer systems
* Supplier and Agent Collaboration: Collaborate with international suppliers and agents, expanding your global business acumen
What You’ll Gain
* Skills for Success: Develop strong communication, time management, and problem-solving skills
* Career Foundation: Gain exposure to office operations and logistics, setting the stage for a successful future
* Comprehensive Training: Learn the ropes from experts who are passionate about your growth
* Positive Environment: Be a part of a positive and supportive team that values your contributions
* Endless Possibilities: Build a foundation for a fulfilling career with opportunities to advance within our company
Perks
* Paid Apprenticeship: Earn while you learn and gain valuable experience
* Training: Comprehensive training provided to equip you with the skills you need
* Career Development: Opportunities for growth within our expanding company
* Collaborative Atmosphere: Work alongside experienced professionals who value your ideas
Outcome Description
On successful completion of the apprenticeship a permanent position with the company will be discussed.
Description Of Working Week
Monday – Thursday, 8.30am – 5.00pm and Friday, 9.00am – 3.00pm. 37.5 hours a week.
Skills Required
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Administrative skills
* Logical
* Team working
* Initiative
* Time management
* Interested in Business
Qualifications Required
* GCSE English Grade 4/C or above Desired
* GCSE Maths Grade 4/C or above Desired
Things To Consider
How you will travel to the location?
Employer Description
We are a group of four companies. The successful applicant will be working as an apprentice learning about all four companies: BSL Express Spares, CVC Components, Defence Support Limited and FEL Avionices. Located in Latchingdon CM3 6HB, all four companies are run independently. We have a large stock portfolio of electronic components and a 45,000 sq ft storage facility on a secure 40-acre site, dedicated to excellent customer service.
Job Details
* Seniority level: Internship
* Employment type: Part-time
* Job function: Administrative
* Industries: Non-profit Organization Management
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