Digital Health Operations Lead
My client is focused on transforming care for people living with severe mental illness through predictive and personalised digital solutions. By working collaboratively with patients, carers, clinicians, researchers, and system partners, they harness data and technology to improve outcomes and prevent mental health crises before they occur.
The Role
My client is seeking a highly motivated and versatile Digital Health Operations Lead to play a key role in their growing organisation. This position sits at the intersection of operations, information governance, product development, and research.
You will lead on Information Governance (IG), support product and technical teams, and help coordinate implementation across live sites. This is a hands-on role ideal for someone who thrives in a fast-paced environment and is excited to contribute across multiple areas of a digital health business.
This is a unique opportunity to gain broad experience across digital mental health, compliance, and operations, with clear pathways for progression into leadership or specialist roles.
Key Responsibilities
Lead internal Information Governance (IG) activities and act as the main liaison with external partners
Support product and technical teams in defining requirements and contributing to user research
Coordinate research and project initiatives
Track timelines, deliverables, and outcomes across projects
Support cross-functional teams with documentation, reporting, and continuous process improvement
Skills & Experience
Experience in operational management within a digital healthcare company
Strong knowledge of Information Governance (IG) and data protection in health technologies
Experience working with technologies used in NHS settings
Experience supporting product and technical teams (e.g. product requirements, user research, technical documentation)
Excellent organisational, communication, and problem-solving skills
Ability to engage effectively with diverse stakeholders, including individuals with lived experience, clinicians, NHS leaders, and technical teams
Comfortable working in a multi-functional, dynamic role
Desirable
Experience in digital mental health or healthcare technology
Familiarity with ISO13485 Quality Management Systems
Experience with NHS DSP Toolkit, Cyber Essentials, and DTAC
Knowledge of research methodologies and evidence-based digital health interventions
What My Client Offers
Competitive salary of £45,000
Flexible hybrid working (office time negotiable)
25 days annual leave plus UK bank holidays
Your birthday off as an additional holiday
2 dedicated mental health days per year
Interested? Please Click Apply Now!
Digital Health Operations Lead