Benefits of working at Together
26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays
Free access to company holiday homes
Buy & sell holidays
Discretionary annual bonus plus an additional Shared Reward Bonus
Matched pension contribution
Health cash plan plus Private medical insurance
Life assurance and Critical illness cover
Travel season ticket loans and Ride to work scheme
Free local gym access
Local bar / restaurant discounts
Job Description
As an Auction Administrator Executive you will be at the heart of the customer journey. You will be working directly with our Business Development team nurturing relationships with clients, solicitors, and auction houses whilst ensuring our valued auction clients receive exceptional service throughout their lending journey. You will work with a highly performing team with great energy and enthusiasm who are passionate to deliver positive customer outcomes.
As an Auction Administrator Executive you will:
Review and process auction applications, ensuring all required information are complete and accurate
Verify client information, and process application details on the required loan operating system, to ensure compliance with internal requirements
Work closely with Auction Sales Managers to gather any additional documentation or clarify details needed for loan processing and approval
Deliver best-in-class service to our auction clients, prioritising their needs and satisfaction.
Handle all data entry for new cases before submission to ensure that all relevant information is included with a high level of accuracy
Prepare case files for our Underwriting team to enable timely, accurate and appropriate lending decisions
Oversee Auction inbox management and process information against the appropriate CRM record
Provide administrative support for Sales channels, Operations and Underwriting including in any post funding requirements
Work closely with key stakeholders to gather any additional documentation or clarify details needed for loan approval
Maintain detailed records of all loan-related documents, ensuring they are filed and stored according to internal guidelines and regulatory requirements
Address or escalate any compliance issues or discrepancies identified during the processing phase.
Identify opportunities to streamline the loan processing workflow and improve efficiency
Suggest and implement improvements to enhance the speed and accuracy of loan processing, reducing the time from application to disbursement
Qualifications
Essential:
Strong organisational and time-management skills, with the ability to handle multiple loan files simultaneously whilst working at pace
Excellent attention to detail, with a focus on accuracy and compliance
Effective communication and customer service skills to interact with clients and internal teams
Ability to work under pressure and meet tight deadlines
Great opportunity for a colleague looking to build their career in Together and improve their understanding of sales and processing
If you feel you have some of the skills mentioned above, but not all, please do still apply and we would be happy to have a further discussion with you in regards to your suitability for the role.
Additional Information
Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference – we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Click here for more information on our Recruitment Process
Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.