Technical Sales Specialist
Location - Birmingham
Opportunity to work for a specialist in manufacturing and supplying safety critical fasteners and turned parts exactly to a customer’s drawing, successfully supplying to some of the largest manufacturing companies in the World. The past 20 years has formed the basis for a full-service manufacture, import and distribution of fasteners, varied MRO solutions, integrated managed stores and fully comprehensive services to the utilities industry.
Job Purpose
To act as key point of contact between the organisation and our customers; answering queries, offering advice and introducing new products whilst providing the ultimate in customer services.
Responsibilities
Successfully convert incoming enquiries into orders - Liaising with customers by all methods of communication (UK & Overseas)
Offering technical support and advice to customers via telephone or email
Accurately inputting and despatching sales orders
Assisting in resolving account queries when requested
Preparing quotations in response to customer requests in a timely manner
Updating customers politely and efficiently on the availability of their orders
Correctly updating stock levels on the system
Correctly setting up part numbers on the system
Manage customer complaints and problems in a timely and effective manner
Act as the liaison between key customers and internal teams
To input sales orders and sales order amendments onto the system, maintaining a high standard of accuracy in coding and pricing
Sourcing parts for customer requirements
Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included