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Overview
We're currently seeking a Lettings - Property Manager to join our MCR Homes team in Luton. This is an exciting opportunity to join a fast paced thriving business with opportunities for growth and development. If you're ready to embark on a rewarding journey with MCR Property Group and contribute to our mission of creating enduring value in the property market, we'd love to hear from you.
MCR Property Group is a leading independent real estate investment and development company. We have a strong UK presence with offices in key cities including London, Manchester, Birmingham and Glasgow. Our primary focus lies in developing new residential and industrial projects and managing a diverse portfolio, which includes around 5,000 residential plots and commercial/industrial assets exceeding £2 billion in value.
Responsibilities
* Assist the lettings team with property inspections, ensuring all units meet the required standards before occupancy.
* Provide onsite customer service, addressing tenant inquiries and resolving issues promptly and professionally.
* Support the block management team with routine building inspections and report any maintenance or safety issues.
* Act as a liaison between tenants, the lettings team, and the block management team to ensure smooth communication and operations.
* Perform general administrative tasks, including updating records, scheduling appointments, supervising tradespeople and preparing reports.
* Assist with move-in and move-out processes, ensuring a seamless experience for tenants.
* Handle various onsite tasks as directed by the lettings and block management teams, serving as a general support resource.
Requirements
* Previous experience in lettings or property management is required.
* Strong customer service skills with the ability to handle tenant concerns effectively.
* Excellent organizational and multitasking abilities.
* Strong communication skills, both written and verbal.
* Attention to detail and a proactive approach to problem-solving.
* Ability to work independently and as part of a team.
* Familiarity with property management software and basic office applications is preferred.
* Based onsite at Luton, with travel to other locations including Aylesbury and High Wycombe.
* Regular working hours with some flexibility required to accommodate tenant needs and operational requirements.
* UK Drivers License essential.
MCR Benefits
* 20 days holiday plus bank holidays, increasing by 1 with every completed year to a maximum of 25 days
* Competitive bonus structure
* Training and support towards ARLA-NFOPP qualification
* Birthday off
* Free eye test voucher
Please note we do not offer hybrid/remote working options; this role is based on site.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Sales and Management
Industries
* Property and Real Estate
Locations and other postings are listed for candidate reference.
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