JOB DETAILS
JOB BAND: B
CONTRACT TYPE: x2 Fixed-Term Contract / Attachment, Full time till 31 July 2026 & 31 January 2027
DEPARTMENT: BBC Children in Need
LOCATION: Salford - Hybrid
PROPOSED SALARY RANGE: £25,700 - £28,333 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.
We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application – though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage.
PURPOSE OF THE ROLE
The Grant Operations Officer will support all aspects of grant making functions and will play a key role in giving detailed advice to applicants, applying eligibility and due diligence criteria to applications. If you’re an advocate of great customer care and passionate about delivering high quality processes, this is your chance to be part of a team making a positive difference to the lives of children and young people across the UK.
WHY JOIN THE TEAM
This is an exciting time to join BBC Children in Need. With a new grants database now live, you will play a central role in supporting applicants and grantees through our grant making processes. Our refreshed objectives and activities will ensure the impact we have on children’s lives is front and centre of the work the charity undertakes over and above the projects and services we fund.
Your Key Responsibilities And Impact
* The Grant Operations Officer will provide a high level of service to all applicants and grantees who contact the charity by phone, email and post.
* You will give detailed advice to applicants and provide support throughout the application process, enabling the highest quality applications to reach the charity.
* You will process grant applications for the charity’s responsive programmes and will assist in the design and delivery of any new grant making processes.
* Work as part of a team when required to support the charity’s Appeal Operations team.
Essential Criteria
YOUR SKILLS AND EXPERIENCE
* Experience of working in the charity, voluntary or public sector, preferably in a grant making environment.
* You will also have extensive experience of using databases regularly as well as working under pressure with high volumes of work and, importantly, experience of prioritising workloads effectively.
* You will be an advocate of great customer care with extensive experience of dealing regularly with the public.
* You will be computer literate with strong MS Office skills, including the ability to analyse and manipulate data and also interpret both written and oral information.
* You will be able to produce written communications which are clear and well written and also be a great listener by drawing out information over the telephone.
Desired But Not Required
* Experience of assessing grant applications against specific policies.
* Specific knowledge of children and young people’s services would be an advantage.
Before your start date, you may need to disclose any unspent convictions or police charges, in line with our Contracts of Employment policy. This allows us to discuss any support you may need and assess any risks. Failure to disclose may result in the withdrawal of your offer.
Disclaimer
This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.
Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory.
For any general queries, please contact: bbchr@bbc.co.uk
Redeployment
The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.