*Practice Manager*
Please read the following job description thoroughly to ensure you are the right fit for this role before applying.
We are looking for an *Experienced Dental Practice Manager* to join and lead our friendly, fantastic team in *Grove mount Dental practice, Ramsey, Isle of Man*!
Our *modern well-established* practice is situated in the heart of Ramsey with excellent access to all local amenities, amazing beaches and is a great place to work and visit. We are a private practice with a small NHS contract using a fully computerised dental system with SOE software and digital x-rays.
Here at Grove mount our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant & talented experts.
*Job Description*
The Practice Managers duties are as listed but not limited to.
* Ensuring the highest levels of care and patient experience
* Maintaining the practice's reputation
* Identifying opportunities to grow the practice
* Recruitment and staff inductions
* Deliver financial KPIs
* Efficient day-to-day running of the practice
* Manage practice controllable costs in line with budgets
* Activity management to meet Private targets
* Hold regular practice and clinician meetings
* Gather and analyse relevant activity data
* Grow private patient numbers
* Supporting the Clinical Team by Nursing
* Supporting the reception Team by working on reception
*Academic or Trade Qualifications*
* Dental Nurse Qualification and GDC registration (preferred)
*Experience*
* At least 5 years Dental experience preferred
* The successful applicant will either have a solid background in clinical dentistry and some experience of administration of dental practices or impressive management experience
* Excellent leadership skills with extremely high standards
* An excellent communicator with a passion for helping people and growing teams
* CQC knowledge advantageous
* Computer literate essential and SOE experience advantageous but not essential
*Working Hours*: Full Time Monday – Friday and occasional Saturday working
*Salary*: dependant on experience
*Key responsibilities & duties:*
*Patient Care*
* Greet and care for all patients within your care in a polite and courteous manner at all times
* Provide a comfortable, clean and uncluttered environment for patients
* Always be aware of patient confidentiality and data protection
* Inform reception of any reason for delays
* Ensure patients receive all necessary paperwork and that all forms are signed and dated correctly
* Be fully familiar with all emergency & evacuation procedures
* Promote a professional image of the company at all times
* The dental nurse must remain in surgery, ensuring that dentists are chaperoned at all times when treating a patient unless a clinical duty such as taking radiographs dictates
* Wear the correct clean uniform and maintain a professional appearance at all times while working with patients
* Maintain awareness of new developments and dental techniques
*People*
* To work closely with the Team
* Provide support to dentists and other team members
* Encourage effective teamwork
* Liaise closely with reception to ensure maximum efficiency within their surgery
* Work closely with the dentist in a professional and appropriate manner
* Carry out reception and administrative tasks where required
* Assisting the dentists and hygienists at the practice
* Mentor and supervise all trainee dental nurses at the practice
* Conduct nurses meetings (monthly)
* Conduct Practice Meetings (monthly)
* Prepare the practice rota
*Clinical*
* Assist the patient into surgery, settle them in the chair and prepare them for treatment
* Weekly spot checks to make sure surgeries are clean and stocked.
* Perform the duties of infection control lead and ensure all staff are aware of and adhere to infection control procedures
* Clinically induct and supervise all new nurses in the practice.
* Control clinical inventory and ordering of stock
* Ensure that all equipment faults are reported and actioned
* Immediately action any breach of cross infection controls or bad practice
*Environment*
* Ensure waiting areas, corridors, stairs and immediate external areas are kept tidy and free of hazards in line with Health & Safety requirements
* Be vigilant and always action any problem or concerns
*Work experience and skills:*
* *Ideal role for someone wanting Career Progression*
* A friendly, courteous and welcoming disposition
* Good verbal and written communication skills
* Excellent telephone manner
* Experience of working within a surgery environment
* Undertakes CPD in line with GDC guidelines
*What can we offer you?*
* Annual cost of living wages uplift.
* GDC and professional indemnity paid for.
* Extra day off for your Birthday.
* Support from an experienced area manager and operations team.
* Bi-annual manager meetings in London with the whole management team.
* Monthly managers meetings with the area team.
* Courses and development are actively encouraged.
* A modern and pleasant working environment.
*Benefits:*
* Company events
* Free parking available local to the practice
*IND001*
Job Types: Full-time, Permanent
Job Types: Full-time, Permanent
Schedule:
* Monday to Friday
Experience:
* Dental Management: 1 year (required)
Work Location: In person