Salesforce Business Analyst (London, UK)
Get The Future You Want!
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Your Role
We are seeking a detail-oriented and strategic Salesforce Business Analyst to join our team. This role involves working closely with stakeholders to understand business needs, translating those needs into Salesforce solutions, and ensuring optimal platform utilization.
Your Profile
Business Process Analysis:
1. Evaluate current business processes and identify areas for improvement.
2. Lead reviews and develop optimization strategies using Salesforce.
Requirements Gathering & Documentation:
3. Elicit, document, and analyze business requirements.
4. Translate business needs into functional Salesforce solutions.
Solution Design & Implementation:
5. Configure and customize Salesforce features.
6. Collaborate with developers and admins to implement solutions.
Testing & Deployment:
7. Manage system testing and deployment activities.
8. Ensure solutions meet performance and functionality standards.
Training & Support:
9. Provide ongoing support and training to end-users.
10. Recommend enhancements and best practices.
About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than fifty countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market-leading capabilities in AI, cloud, and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.