Who We Are
Champneys is the UK’s original health spa, with luxury resorts, hotels, and day spas across Bedfordshire, Cheshire, Hertfordshire, Hampshire, Kent, and Leicestershire.
With over 100 years of wellness heritage, we help guests feel healthier, happier, and more balanced — inside and out. As a family-owned business, we’re committed to quality, growth, and supporting our teams every step of the way.
The Role
As Assistant Spa Manager, you'll support the day-to-day running of the spa and help lead the team to deliver outstanding treatments and service. This is a great opportunity for a motivated, people-focused professional ready to take the next step in spa management.
Key Responsibilities
* Oversee spa operations to ensure smooth, high-quality service
* Lead by example through hands-on support and treatment delivery
* Motivate and support the therapist and reception teams
* Manage rotas, schedules, and daily operations
* Maintain hygiene, cleanliness, and spa presentation
* Drive treatment and retail sales through service and upselling
* Conduct audits and report on team performance
* Support recruitment, onboarding, and training
* Ensure every guest receives an exceptional experience
* Uphold health, safety, and compliance standards
About You
* NVQ Level 3 in Beauty Therapy (or equivalent)
* Experience in a supervisory or assistant manager role in a spa environment
* Confident team leader with strong communication skills
* Commercially aware and results-driven
* Organised, flexible, and calm under pressure
* Passionate about wellness and guest experience
What We Offer
* Complimentary spa day after probation
* 50% off Champneys products and discounts on top brands
* Great rates on stays and spa experiences
* Discounted health club membership
* Mental health and wellbeing support
* Free uniform and on-site parking
* Team recognition, rewards, and long-service celebrations
* Clear career development and progression
Ready to take the next step in your spa career?
Apply now and become part of the Champneys legacy
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