Infinity Financial Advice is looking for a Case Manager to join our admin team based in Stourbridge. The successful candidate will be able to use their own initiative and think on their feet. We are looking for a proactive and highly motivated individual with proven ability to work efficiently and on their own within a fast-paced working environment.
The Case Manager will work very closely with a team of experienced advisers on mortgage cases. You will gain a great understanding of the mortgage market and will act as a point of contact for customers, lenders, builders, and solicitors as part of their mortgage application.
The ideal candidate will be confident, highly motivated, keen to learn, have a strong character and be able to integrate quickly into a team environment. You will have a good working knowledge of Microsoft Word, Excel and Outlook. Time management skills and an ability to prioritise workloads is essential. Excellent attention to detail and natural ability to deliver exceptional standards of customer service.
Hours – Full time
Schedule – Monday to Friday
Location - Stourbridge
Key tasks of a case manager will include, but will not be limited to:
· Ensuring that systems and processes are always followed accordingly
· Deal with day-to-day client, intermediary and transaction enquiries
· Assist in the preparation of applications
· Following up on internal approvals and information requests
· Provide support to all operational mortgage administration processes
· Liaise with advisors, lenders, solicitors, and clients
* Work as a team with fellow case managers
In return, we are offering the successful applicant:
· Basic- £ £28000 dependent upon experience
· Ongoing training and support
· Career Progression
· 28 Days holiday including bank holidays
· Additional day off for your Birthday
· Option to salary sacrifice up to 5 days holiday per year
Job Types: Full-time, Permanent
Pay: £24,000.00-£28,000.00 per year
Work Location: Hybrid remote in Stourbridge DY8 1AB