Overview
We’re looking for a New Homes Sales Consultant to launch off-plan sales for our brand-new luxury retirement village in West Malling - a development featuring 140 beautifully designed homes set within a vibrant, sustainable community.
You’ll play a key role in bringing this exceptional new community to life, guiding potential residents and their families from first enquiry through to completion, ensuring a seamless, personal and inspiring customer experience every step of the way.
What You’ll Do
* Take full ownership of sales activity for the development - from lead management to completion.
* Deliver outstanding customer care, acting as the single point of contact for all prospects.
* Convert enquiries into qualified viewings, reservations, and completions, consistently achieving sales targets.
* Confidently present the lifestyle, amenities, and benefits of the development both off-plan and in-person.
* Maintain meticulous CRM records and follow processes to ensure compliance and accuracy.
* Build strong relationships with prospective residents and their families, helping them make positive choices about their next chapter.
* Collaborate with the Village Manager and wider team to ensure smooth handovers and an exceptional move-in experience.
* Support marketing events, open days, and local networking to raise awareness and drive interest.
* Uphold RVG’s values, promoting a culture of community, care, and excellence.
About You
You’re an engaging and empathetic salesperson with a genuine passion for helping people make life-changing decisions. You combine commercial drive with warmth and understanding - and thrive in a customer-focused environment.
You’ll bring:
* Proven experience in new homes, estate agency, or retirement living sales, ideally off-plan
* A consistent record of achieving or exceeding KPIs
* Exceptional communication and relationship-building skills
* A proactive, organised, and self-motivated approach
* Excellent negotiation and closing ability
* Confidence using CRM systems and digital sales tools
* Flexibility to work weekends as required
* A full UK driving licence
What’s in It for You
* Competitive salary + great commission structure
* Pension scheme
* Enhanced annual leave
* Life assurance
* Enhanced maternity, paternity, and adoption pay
* Birthday day off
* Employee Assistance Programme
* Retail discounts & wellbeing initiatives
* Learning, development, and volunteering opportunities
Ready to Join Us?
If you’re ready to make a genuine impact by helping people find the next chapter of their lives - and want to be part of a brand redefining later living in the UK - we’d love to hear from you!
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