Overview
Location: Caledonia Park, Gretna DG16
Salary: Competitive DOE, + Benefits
Contract: Full time, Permanent
Benefits: 31 days holiday allowance including bank holiday entitlement, Health Cash Plan, Cycle to Work Scheme, Length of Service bonus, Company Events, Staff Discounts, Mental Health Support
We are ellesse, an iconic Italian sportswear brand that has been shaping the worlds of sport and style since 1959.
With a heritage rooted in tennis and ski, ellesse has become a global lifestyle brand recognised for its bold expression, authentic spirit, and fusion of sport and fashion. Our commitment is to inspire individuality and self-confidence through timeless design and contemporary style.
We are now seeking an experienced Assistant Store Manager to join our team at Caledonia Park, Gretna.
In this role, you will be instrumental in enhancing the store’s sales and profitability while providing leadership and support to the Retail Sales Assistants.
Responsibilities
* Assisting in managing and supervising Retail Sales Assistants to ensure prompt and efficient customer service.
* Overseeing sales and inventory levels, ensuring optimal stock management and availability.
* Assisting with the recruitment, training, and development of new and existing team members.
* Motivating and guiding Retail Sales Assistants to enhance service quality, meet sales targets, and drive store profitability.
* Handling customer feedback, queries, and complaints professionally and effectively.
* Preparing and providing reports to the Retail Store Manager or senior executives regarding sales performance and store operations.
* Managing loss prevention through security requirements and monitoring strategies, appropriately handling broken and damaged merchandise.
* Ensuring the store is clean, tidy and adheres to H&S standards.
Qualifications
* Strong leadership and team management skills.
* Excellent customer service orientation with effective problem-solving abilities.
* Proven ability to analyse sales data and derive actionable insights.
* Strong communication skills, both written and verbal.
* Passion for the Ellesse brand and a keen understanding of retail trends.
* Ability to work independently and collaboratively in a fast-paced environment.
If you feel you have the necessary skills and experience to be successful in this role click on “APPLY” today, forwarding an up-to-date copy of your CV for consideration in the first instance.
Registered Office: 36B Speirs Wharf, Port Dundas, Glasgow, G4 9TG
Company Reg No. - SC372990 | VAT Reg No. - GB986160980
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