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Job Overview
Apps Support Intermediate Analyst
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi Belfast.
By Joining Citi Belfast, you will be part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Team/Role Overview
The Apps Support Intermediate Analyst is a developing professional role. Deals with most problems independently and has some latitude to solveplex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in aplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and rmendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic andmunicable manner. Developedmunication and diplomacy skills are required in order to exchange potentiallyplex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.
What you'll do
1. The Apps Support Intmd Analyst provides technical and business support for users of Citi Applications.
2. Utilizes good understanding of apps support procedures and concepts and basic knowledge of other technical areas to field issues and queries from stakeholders, provide short-term resolutions and work with relevant technology partners for long term remediation.
3. Participates in disaster recovery testing
4. Participate in application releases, from development, testing and deployment into production.
5. perform post release checkouts after application releases and infrastructure updates. Develop and maintain technical support documentation.
6. Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
7. Performs other duties and functions as assigned in a concise and logical manner.
8. Has the ability to operate with a limited level of direct supervision.
9. Acts as SME to senior stakeholders and /or other team members.
What we'll need from you
10. Previous experience in application development and/or Application support
11. Previous experience in Ab Initio and Database related projects
12. Previous experience with Unixmands, Oracle SQL, PL/SQL, ETL, WebSphere, job scheduling tools, system monitoring tools like App Dynamic
13. Knowledge on Finance accounting domain
14. Strong oral and writtenmunication skills.
15. Basic knowledge or interest about apps support procedures, concepts and of other technical areas.
16. Evaluates (sometimesplex) situations using multiple sources of information Developedmunication and diplomacy skills to persuade and influence
17. Ability tomunicate appropriately to relevant stakeholder
18. Bachelor's/University degree or equivalent experience
What we can offer
We work hard to have a positive financial and social impact on themunities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive apetitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
19. Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
20. A discretional annual performance related bonus
21. Private medical insurance packages to suit your personal circumstances
22. Employee Assistance Program
23. Pension Plan
24. Paid Parental Leave
25. Special discounts for employees, family, and friends
26. Access to an array of learning and development resources
Alongside these benefits Citi ismitted to ensuring our workplace is where everyone feelsfortableing to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
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Job Family Group:
Technology ------------------------------------------------------
Job Family:
Applications Support ------------------------------------------------------
Time Type:
Full time ------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
Forplementary skills, please see above and/or contact the recruiter.------------------------------------------------------
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Job ID 25880440