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£28,845 basic, plus up to £2,000 Bonus per quarter with opportunity to earn an annual bonus. OTE £35,000 - £40,000
We are currently recruiting a talented and results-driven Account Manager to join our busy contact centre. The UK team is looking to recruit an Account Manager to look after a portfolio of customers. If you have sales ability and a strong relationship-building background, this could be the perfect step for you to start your career with Brakes—developing into a field sales rep and onwards...
Key Responsibilities:
As an Account Manager, you will be responsible for the retention, growth, reactivation, and development of a group of customers within a given independent region.
* Develop profitable sales growth across existing customer base by:
* Developing a sound understanding of the customer map of the world
* Understanding competitor activity and market insights
* Proactively managing customer retention and reducing churn
* Growing share of wallet and building a pipeline across product categories
* Maintaining up-to-date product and service knowledge
* Proactively identifying new business opportunities and working collaboratively with ASM and BDM to convert and onboard them
* Utilising data and insights to develop a proactive approach to reactivation of lapsed customers
* Actively managing risk within the customer base, including lost sales and credit exposure
* Developing account plans and contact strategies to maximise customer contact and foster robust customer relationships that grow profitable sales
* Being commercially aware to actively interpret and act upon various data sources including sales/margin reporting, churn reports, dashboards, trader data, and promotional activity
What you’ll get:
* Huge discount on all sorts of food and award-winning products
* Generous holiday allowance, with an option to purchase more
* Recognition awards and incentives
* Pension
* Real career opportunities—being part of Sysco, the world’s leading foodservice business, opens up a world of possibilities
* And much more…
Required skills and competencies:
* Previous experience in a structured sales or telesales environment
* Results-oriented, successfully delivering against targets in a competitive marketplace
* Proven ability to work in a KPI-focused, target-driven environment
* Excellent verbal and written communication skills
* Outstanding active listening skills with an ability to engage and influence customers and stakeholders at all levels
* First-class negotiating skills with strong commercial awareness
* Ability to work under pressure with a sense of urgency in a deadline-driven environment
* Proactive approach with a proven ability to manage multiple and changing priorities
* Confident user of Microsoft Office applications: Excel, PowerPoint, Word, etc.
* Strong planning and organisational skills
* Self-motivated with the ability to operate effectively both individually and as part of a team
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