Ascent is excited to host an in-person Recruitment Event at our Manchester City Centre office onThursday 9th April 2026as we are looking for talented Customer Service Advisors to join our growing team!
Who We Are:
Ascent Performance Group is a leading provider of legal and financial services. We put our customers at the heart of everything we do, providing support and guidance during their most challenging moments.
The Role:
Customer Service Advisors are responsible for liaising with clients, customers, and internal colleagues to support the efficient and effective collection and recovery of contracted repayments. The role focuses on maximising successful debt recovery while consistently delivering positive customer outcomes.
Key Responsibilities:
1. Complete standard financial statement assessments to determine appropriate instalment arrangements with individual debtors, some of which may be legally enforceable
2. Use a variety of systems concurrently, both internal and client, to apply key updates to customers accounts in an accurate and timely manner, including setting of any installment plans agreed, supporting the company or clients to make decisions about the customers account, including...