People & Culture Manager - Retail Location: Hybrid (London EC1N 8LS) We're looking for a passionate and forward-thinking People & Culture Manager to join one of our Neve Jewels brands. If you’re driven by building inspiring workplace cultures, enhancing employee experiences, and leading high-impact HR initiatives, this is your opportunity to make a real difference. What You’ll Be Doing Lead and develop our workplace culture, aligning policies and initiatives to inspire connection, motivation, and excellence Oversee the full employee lifecycle, including pre-boarding, onboarding, and offboarding, to ensure seamless, values-driven experiences Support leadership in shaping competitive pay structures, perks, and benefits that attract and retain top talent Spearhead the implementation of a new HRIS system to streamline operations and drive innovation Identify team development needs and deliver training programs that foster growth and engagement Champion diversity, equity, and inclusion, ensuring our workplace is welcoming, safe, and empowering for all Lead employee engagement initiatives, team-building activities, and recognition programs that celebrate success What We’re Looking For 4 years of experience in a generalist HR role, ideally in retail or hospitality environments Proven experience in employee relations, including disciplinary and grievance processes Strong leadership and people management skills (previous management experience is a plus) A proactive, solutions-focused mindset with a passion for driving positive change A cultural ambassador who thrives on building engaged, high-performing teams A degree in HR, Business, or a related field is welcome but not essential Passionate about people, purpose-driven, and excited to shape what’s next Why You’ll Love Working With Us Work directly with our Chief of People and lead a growing team of Talent Acquisition Consultants Play a key role in a fast-growing, values-led business where people come first Influence strategy and make a meaningful impact across every stage of the employee journey Benefits Additional leave and bereavement leave Casual dress and company events Company pension and employee discounts Enhanced maternity and paternity leave Health & wellbeing programme Private dental and medical insurance Referral programme Schedule 8-hour shift Monday to Friday Flexitime and holidays Hybrid working available