Job Title: Housekeeping Supervisor
Department: room2 Operations
Reporting To: Housekeeping Manager
32 Hours per week (8 Hour shifts 4 out of 7 days)
£13.23 per hour
Purpose of the role
As a Room Maker Supervisor, you will set the standard for your room making team, inspiring them to deliver a consistently high standard of cleanliness, by leading from the front. You will be responsible for leading a team of room makers on a shift basis, regularly liaising with the hometel management to deliver guest satisfaction through room cleanliness and availability.
Key Responsibilities
People
Play a part in the overall Employee Satisfaction with our Hometel leading and motivating your colleagues on a daily basis
On job training and development of the room making team
Engagement in local / community activities
Comply with all relevant health and safety legislation
Deliver personal and memorable guest service when interacting with guests, communicating with front desk staff as required
Being a home maker resource
Sharing best practice with wider room2 room making teams
Places
Completing cleaning procedures for guest rooms, public areas, and back-of-house space
Inspecting colleagues work to ensure spotless standards and delivery of a perfect first impression every time.
Monitor inventory of cleaning supplies and equipment, ordering replacements as needed .
Implementing new cleaning techniques or technologies to optimize efficiency
Coordinating with other departments such as maintenance to address repair needs
Planet
Ensuring all products used are in line with our Company policy
Control product usage, identifying cost-saving opportunities.
Ensure the correct disposal of refuse
Keep the team engaged in Team Planet initiatives
Direct Reports
Room Makers
Qualities and Skills
Train new staff on cleaning and maintenance tasks
Monitor the quality of cleaning and ensure standards are met
Ensure compliance with safety and hygiene standards
Handle guest requests and concerns
Communicate closely with the hotel manager and other departments
Lead and motivate the on-shift home making team
Ability to work independently and as part of a team
Knowledge of health and safety regulations
Experience with industrial cleaning equipment and products
Ability to handle the physical demands of the job
Flexibility to work various shifts
Our core values are at the heart of everything we stand for. We foster a culture of welcoming new ideas, being proactive and embracing innovation, and welcome those who feel they can bring their passion and ideas to Lamington Group.
Click Apply and help us shape the future of hospitality! Join our team of innovators and pioneers at Lamington Group.
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