Availability Window
Days and times: Sun 17:00:00 to 23:00:00; Mon 17:00:00 to 23:00:00; Fri 17:00:00 to 23:00:00.
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The availability window describes the periods of time in the week we’d like you to be available to work. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
It is our priority to put customers at the heart of everything we do.
It takes a variety of people to run a store and this is a role for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that’s one of the things that makes it exciting.
Responsibilities
* Being a colleague in one of our stores means helping to serve our shoppers better every day.
* You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
* Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
Additional Responsibilities
* Knowing your customers and serving them with passion and pride; giving great natural service.
* Passionate and knowledgeable about the products and services within my store.
* Working across the store in our service, picking and replenishment areas where required.
* Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
* Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
* Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
* Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
* Handling products with care to maintain quality and ensure they reach customers in the best condition.
* Being myself, living our values, making everyone feel welcome and always following our policies.
* At times, you may be required to accept deliveries into the store.
Qualities and Skills
* A passion for delivering great service, greeting customers with a smile, and serving them with pride.
* The ability to build rapport with customers, ensuring they leave the store having experienced a great shopping trip.
* To take the initiative and make decisions that are right for our customers.
* Work well within a team and communicate openly with others.
* Build relationships with colleagues to create a team spirit, having fun and celebrating success.
* Be at work on time, well presented and ready to be a brand ambassador.
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day."
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. We celebrate diversity, value differences, and provide equal opportunities for all colleagues. We offer flexible working patterns and aim to find roles that suit individual needs.
We are proud to have been accredited Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process. For information on accessibility support we can offer, please contact us.
Please note: Tesco will only recruit individuals who have passed the school leaver's age. The school leavers age varies by country. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
On occasions with high volumes of applicants, some roles may close earlier than the advertised end date to manage applicants. Feedback is offered to candidates who attend interviews. For more information about us please visit www.tescoplc.com
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