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Guest experience lead — hospitality & front desk

London
W Hotels
Hospitality
€30,000 a year
Posted: 30 April
Offer description

W Hotels is seeking a Guest Services Manager in Greater London to oversee operations and ensure high standards of hospitality. This role includes managing the guest experience, leading the front desk team, and resolving service issues. Ideal candidates should have a high school diploma or GED and at least one year of experience in guest services or front desk roles. Join us to create memorable experiences for our guests while fostering a collaborative team environment.
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