Highland Appliances Trainee White Goods Engineer – Field Based – Full Training Provided – Inverness and surrounding areas
Salary: £26,500 to £27,000
Permanent, Full-time | 40 hours per week | Van, Tools & Training Provided
Applicants must be based within the following postcode areas IV1-IV16 or IV30-IV36
Kickstart a New Career in Appliance Repair
Whether you're starting fresh or changing careers, all you need is a mechanical or electrical mindset. We'll provide full City & Guilds Assured training at our training centre in the north east of England and pair you with a dedicated mentor to help you become a fully qualified White Goods Engineer. Join Highland Appliances as a Trainee Domestic Appliance Field Service Engineer and take the first step toward a long-term, rewarding career repairing household appliances.
About Highland Appliance Services
Highland Appliance Services is a well-established domestic appliance repair company with over 30 years’ experience. We specialise in the repair and maintenance of high-quality household appliances across the Highlands, Skye, Strathspey and Moray. We work with leading manufacturers including AEG, Beko, Neff, Zanussi, Smeg, Siemens and Bosch, and pride ourselves on delivering a fast, reliable and professional service to customers in their homes.
Due to continued growth, we are now looking to expand our field service team.
What You Will Do
* Learning to repair and maintain household appliances including washing machines, tumble dryers, refrigerators, dishwashers, and electric cookers
* Visiting customers’ homes to diagnose issues and carry out repairs safely and efficiently
* Using your mechanical or electrical mindset to troubleshoot and solve problems on‑site
* Recording and managing job details using our in‑house engineer software
* Following guidance from your mentor while building your skills and confidence
* Providing excellent customer service, explaining repairs clearly and professionally
* Continuously developing your technical skills through structured training and on‑the‑job experience
What We Offer You
* Salary: £26,500 to £27,000 per annum (depending on experience) – with a pay review once you're signed off training
* City & Guilds Assured Training Programme
* Purpose‑built training centre in the North East of England
* Full training on major appliance types: washing machines, tumble dryers, refrigeration, dishwashers, and electric cookers
* Mentorship from experienced engineers to support your career journey
* Van, tools, tablet, uniform, and fuel card provided
* 30 days annual leave (including 8 bank holidays)
* Pension scheme
* Death‑in‑service benefit (3x salary)
* Discounts via company retail portal
* Monthly cash prize draw & Costa gift card recognition scheme
* Complimentary appliance cover for your own home
What We're Looking For
* A mechanical or electrical mindset – comfortable using hand tools and solving problems
* Enthusiasm – motivated to power through challenges
* Confidence – able to work alone in customers’ homes and provide great service
* Communication skills – clear, friendly, and professional with customers
* A can‑do attitude – driven to learn and succeed
* Full UK manual driving licence (no more than 6 penalty points)
Extra Perks
* Van stock automatically replenished
* Easy‑to‑use engineer software
* No sales targets – focus purely on repairs
* Ongoing specialist training and career progression
Why Join Us?
Working as a White Goods Engineer – Field Based offers variety, challenges, and job security in a growing industry. You'll never be stuck behind a desk, and you'll always be learning.
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