Credit Controller
32 hours per week
Part time: 4 or 5 days per week. Flexibility can be accommodated on start and finish time
Hybrid working: Typically, 3 days in office and 2 working from home
£28,000 per annum Pro Rata (£22,400) + Benefits
6 month Fixed Term Contract
Westerleigh Crematorium Head Office (Near Bristol)
Are you an experienced Credit Controller? Are you able to commit to a 6 month FTC for 32 hours per week?
If so, we would love to hear from you!
We are the largest independent operator of crematoria in the UK, employing more than 500 empathetic and dedicated individuals and we are growing.
Like many of our colleagues, you might not have considered our industry before, however it’s an opportunity to become a part of something truly meaningful and significant.
The role
Due to additional workload, we are looking for a Credit Controller to manage a portfolio of customer debtor accounts to ensure timely payments are received.
Key responsibilities include:
* Support the Accounts Receivable Manager with providing an efficient and customer focused service for the management of cash collection.
* Process incoming funds accurately and promptly and update match bank data daily on NetSuite.
* Proactively chase current and aged debt via telephone and email, ensuring prompt payments.
* Collaborate closely with internal teams to ensure the smooth running of credit control operations.
* Liaise with internal departments to resolve queries and manage these through to resolution.
* Logging of all incoming and outgoing correspondence to ensure a detailed audit trail on NetSuite.
* Meeting with Accounts Receivable Manager for line-by-line ledger reviews on a fortnightly basis to discuss progress, escalations and problematic issues.
* Liaise with the Accounts Receivable Manager to accurately forecast incoming cash receipts.
* Assist with the allocation of unallocated payments as well as month end bank reconciliations.
* Running of aged debt reports on a weekly basis.
* Any other Ad Hoc tasks.
About you
* Previous experience working in Credit Control / Collections as a Credit Controller / Credit Control Specialist / Credit Control Specialist / or Accounts Receivable or in an Accounts Assistant role.
* Highly numerate and accurate with handling financial data.
* MS Office, including excel to a good level.
* Professional demeanor, positive and flexible attitude, good inter-personal and communication skills.
* Ability to work under pressure and meet tight deadlines.
* Be able to work alone and as part of a team to tackle tasks proactively.
* Show good initiative and take ownership of tasks or issues
* Knowledge of NetSuite would be desirable but not essential.
What We Offer
If you would like to join the Westerleigh team, you can be sure of a warm welcome, ongoing training and development and a sense of pride by truly making a difference every day to the families we serve. No two days are the same and many of our Managers have developed their careers within the business.
The values we champion are Safety First, Exceptional Care, Uniquely Personal and One Team.
In addition to salary, you will also be eligible for the following benefits:
* 24 days holiday + 8 days bank holiday (pro rata)
* Ongoing learning & development
* Pension scheme
* Employee Assistance / Occupational health support Program
* Headspace: Mindfulness App
* Mental Health First Aiders
* Bereavement Leave
* Enhanced maternity & paternity pay
* Recognition scheme
* Employee discount at onsite café
* Free parking
What next? Start a career with significance by applying today.
We generally advertise vacancies for a minimum of 1 week before reviewing applications. We reserve the right to close the application window sooner if a significant number of applications are received. If you’re not contacted, please assume you have been unsuccessful. Unfortunately, feedback is not always possible due to the volume of applications we receive.