OCS UK & Ireland is a leading facilities management company with 50,000 colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be f or our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. About The Role: Shift Pattern: Monday to Friday As a Soft Services Facilities Manager, you will be responsible for overseeing the soft services, including catering, cleaning, and security, ensuring they are delivered to a high standard. Reporting to senior management, you will supervise service staff and external contractors, develop and implement service schedules, and manage budgets related to these services. As part of your role, your key responsibilities will include, but are not limited to: Manage the delivery of soft services, ensuring all operations are efficient and meet quality standards Supervise service staff and external contractors, ensuring all work is completed to a high standard Develop and implement service schedules and procedures to ensure regular and effective delivery of services Ensure compliance with health and safety regulations, conducting regular inspections and risk assessments Manage budgets and expenses related to soft services, ensuring cost-effective solutions Coordinate with other departments to ensure services meet the needs of the organisation Oversee the procurement and maintenance of equipment and supplies for catering, cleaning, and security Handle emergency situations and service disruptions promptly to minimise impact Maintain accurate records of service activities and expenses Implement sustainability practices and initiatives within the services provided The ideal candidate should meet the following criteria: You must have the right to work in the UK Experience in facilities management or a related field, particularly in soft services, catering, cleaning, or security Knowledge of service delivery processes and best practices Strong leadership and project management skills Ability to prioritise tasks and manage time effectively Familiarity with relevant software for facilities and service management Excellent problem-solving abilities and attention to detail Strong communication skills, both verbal and written How to Apply: If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.