Litigations Executive
Red Recruitment is looking to recruit experienced Litigations Executives with knowledge of UK litigation processes to manage delinquent accounts and progress cases through pre-legal and legal recovery stages.
The successful candidate will have a strong understanding of civil recovery procedures, County Court processes, and FCA regulatory requirements, ensuring all recovery activity is compliant, professional, and customer-focused.
The salary is £31,500 per annum and the successful candidate must have previous litigation experience.
Benefits and Package
* Salary: £31,500
* Hours: Full-time
* Contract Type: Permanent
* Location: Melton Mowbray
* Generous Holiday Allowance
Key Responsibilities
* Manage a portfolio of overdue and defaulted accounts in line with company policies and FCA regulations
* Conduct outbound and inbound contact with customers to secure payment or agree sustainable repayment arrangements
* Issue Letters Before Action (LBA) in accordance with the Pre-Action Protocol for Debt Claims
* Prepare and review documentation for County Court claims (CCJ applications)
* Liaise with solicitors, legal representatives, and enforcement agents (bailiffs)
* Progress cases through the County Court Business Centre (CCBC) where applicable
* Apply for enforcement actions including Attachment of Earnings Orders, Charging Orders, and Warrants of Control
* Monitor defended claims and support the preparation of witness statements where required
* Maintain accurate case notes and documentation using internal systems
* Ensure full compliance with FCA Consumer Credit Sourcebook (CONC), GDPR, and relevant UK legislation
* Meet individual recovery and performance targets while maintaining Treating Customers Fairly (TCF) principles
* Third party relationships management and Debt sale preparation
Key Skills and Experience
* Previous experience in debt recovery, collections or litigation within the UK
* Practical experience of County Court litigation processes (CCJs, enforcement actions, defended claims)
* Understanding of the Pre-Action Protocol for Debt Claims
* Knowledge of FCA regulations and consumer credit legislation
* Experience working with solicitors and enforcement agents
* Strong negotiation and communication skills
* Ability to handle vulnerable customers appropriately and sensitively
* Good IT skills, including case management systems and MS Office
* Experience within financial services, utilities, or retail credit sectors
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