Job Description
Sureserve provides market-leading compliance and energy services across the UK, with close to 4000 employees working from over 20 offices.
Sureserve is a trusted partner for housing associations, local authorities, and other clients, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and improved quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and in the future.
Role Overview:
The primary responsibility of our Gas Engineers is to maintain and repair heating systems in our clients' properties. They will ensure that the heating and hot water systems operate efficiently and safely, and that repairs are completed promptly to ensure customer satisfaction.
The ideal candidate will be a self-motivated professional with strong technical skills, a proactive attitude, and a commitment to delivering quality service. You will work across various environments and must be adaptable to different settings and client needs.
Key Responsibilities:
* Carry out service and maintenance works on domestic properties across the region.
* Ensure high levels of customer care when dealing with clients and tenants to meet quality standards.
* Communicate updates and progress of work, completing required paperwork electronically and manually.
* Adhere to all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work, and COSHH Records.
* Manage stock ordering and auditing procedures to ensure relevant parts are available for jobs.
Skills & Experience:
* Valid domestic and/or commercial gas qualifications, including CCN1, CENWAT, HTR1, CKR1 (essential).
* Valid UK driving licence (essential).
* Practical experience in domestic gas maintenance.
* Strong understanding of gas safety regulations and standards.
* Problem-solving skills and ability to work independently.
* Professional, friendly attitude with strong relationship-building skills with clients and tenants.
Additional Requirements:
* Must undertake a DBS check prior to employment.
* Available for on-call work, including nights and weekends.
What We Offer:
* Salary between £33,000 and £45,000, depending on experience.
* Company vehicle and fuel card.
* Uniform, PPE, and mobile device.
* Employer-contributed pension scheme.
* Access to Employee Assistance Programme (EAP).
* Annual leave based on service level.
* Enhanced maternity and paternity packages.
* Cycle to work scheme.
* Employee engagement events and 'Employee Voice' programs.
* Opportunities for career growth and development.
* 'Sureserve Legends' recognition program.
* Diverse, inclusive, and supportive workplace valuing equality.
Our Commitment:
We are dedicated to developing talent at all levels, promoting equality, and fostering an inclusive work environment that supports our communities and our people in reaching their full potential.
Apply Today:
If you have the skills and experience required, we would love to hear from you!
Sureserve is committed to an inclusive workplace and is an equal opportunity employer. We consider all applicants without regard to race, gender, age, disability, religion, or veteran status.
Reasonable adjustments are available during the recruitment process. Please contact scnw.careers@sureserve.co.uk.
Location: Newcastle, Zone C (Tony Moore). Salary: £33,000 - £45,000. Employment Type: Full-time.
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