Membership & Events Administrator Location: Edinburgh (Hybrid - 3 days in the office, 2 from home) Salary: £23,500 per annum Contract: Permanent, (34.5 hours per week) ________________________________________ About the Role: We're looking for an organised and proactive Membership Administrator to join our client's busy team. You'll provide vital administrative support to our Membership & Events department, ensuring smooth delivery of member services, communications, and events. This is a fantastic opportunity for someone with strong administrative and customer skills who thrives in a people-focused role. ________________________________________ Key Responsibilities: Membership Support * Act as the first point of contact for member and public enquiries. * Process new membership applications, renewals, and updates. * Maintain accurate member data in the CRM system. * Assist with member benefit activities and produce regular membership reports. Event Coordination * Support the planning and administration of events, including competitions and conferences. * Liaise with venues, suppliers, and attendees to ensure smooth event delivery. * Provide logistical and administrative support before, during, and after events. * Ensure all events meet organisational standards and brand guidelines. Marketing & Communications * Assist with website content updates and member communications. * Help maintain promotional materials, welcome packs, and event merchandise. * Contribute to wider campaigns and stakeholder engagement activities. ________________________________________ Person Specification: Essential * 2 years' experience in an administrative or events role. * Excellent organisational and written communication skills. * Strong attention to detail and ability to manage multiple priorities. * Confident liaising with internal and external stakeholders. * Good understanding of GDPR and data handling. Desirable * Experience with Microsoft 365 and CRM platforms (especially Open Engage). * Background in membership organisations or trade associations. * Knowledge of the plumbing and heating industry (advantageous but not essential). ________________________________________ Why Join Us? * Fantastic hybrid working pattern that offers excellent flexibility * Amazing holiday allowance totalling 34 days off! * Multiple progression routes within the company Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age